Leadership |
By Linda Nakayama Have you ever walked away from a conversation, wondering why the person was upset with something you said? Or, you’re wondering how you could have missed delivering a key piece of information in your report. Communication is more than talking...
Leadership |
By Bob Karcher There’s a statistic out there that haunts me. For more than two decades, the Gallup Organization has asked this question: At work, I get to do what I do best every day. Sadly, only twenty percent of us answer “YES” to that question. That...
Leadership |
By Alan Weisenberger Building a high level of trust within an organization can seem like the search for the Holy Grail: It’s highly valued, but very elusive. Some of us believe that trust must be earned. We’re not willing to accept the risk of betrayed trust. Some of...